Privacy Policy

Digital Dynamics ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://trydigitaldynamics.com), engage with our services, or communicate with us.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We may collect various types of personal information from users in order to provide our services and improve user experience.

1.1 Information You Provide Directly

• Contact Information: Name, email address, company name, and other details you provide when contacting us, signing up for newsletters, downloading resources, or requesting consultations.
• Billing Information: Payment details such as credit card information when you purchase services from us.
• Business Information: Information about your business provided during consultations or through digital marketing services.

1.2 Automatically Collected Information

• IP Address and browser type
• Device Information: Type of device, operating system, browser type, and screen resolution.
• Cookies: Small data files that track user activity on our website.
• Analytics Information: We use Google Analytics and other tools to track user behavior, including how users navigate through our site, time spent on specific pages, and other performance metrics.

1.3 Information from Third-Party Sources

We may receive information from third-party sources, such as Google Ads, Facebook Ads, or other marketing platforms, which helps us understand how you engage with our content.

2. How We Use Your Information

• To Provide Services: Including SEO, PPC, web design, and automated outreach strategies for restoration contractors and other service industries.
• To Communicate: Sending information about our services, promotions, or newsletters that may be of interest to you.
• To Improve User Experience: Analyzing website traffic and user behavior to optimize content, layout, and functionality.
• For Marketing Purposes: Using contact information to send targeted ads and offers through Google Ads, Facebook, or other platforms.
• To Comply with Legal Obligations: As required by law or regulation.

3. How We Share Your Information

We will never sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers, such as web hosting services, payment processors, or marketing platforms, that help us deliver our services.
• Legal Compliance: If required by law, we may share your personal information to comply with a court order, government request, or other legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. SMS and Text Messaging

Our text messaging program is operated by Digital Dynamics, a DBA of Stephlos Inc. If you provide your mobile phone number and check the SMS consent box on one of our forms, you agree to be contacted by Digital Dynamics via call, email, and text for marketing and professional services. Consent is not a condition of purchase and is not required to submit any form.

We do not share mobile numbers: We do not sell, rent, or share mobile phone numbers, or the SMS consent you give us, with any third party, affiliate, or partner for their own marketing or promotional purposes. Mobile information is used solely by Digital Dynamics to contact you about your request.

SMS Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at marketing@trydigitaldynamics.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://trydigitaldynamics.com/privacy-policy/

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights with regard to your personal information.

5.1 California Residents (CCPA Rights)

• Right to Access: You may request details on the personal information we collect, use, and share.
• Right to Deletion: You may request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information, but you may request to opt out of data sharing for marketing purposes.

To exercise these rights, contact marketing@trydigitaldynamics.com.

5.2 European Union Residents (GDPR Rights)

• Right to Access: You have the right to request access to your personal data and understand how it is processed.
• Right to Rectification: You may request that any incorrect or incomplete data be corrected.
• Right to Erasure: You may request that your personal data be deleted under certain conditions.
• Right to Restrict Processing: You can request a restriction on the processing of your personal data.
• Right to Data Portability: You may request that your personal data be provided in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to certain types of data processing, including direct marketing.

To exercise these rights, contact marketing@trydigitaldynamics.com.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security of Your Information

We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal data.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, collect analytics data, and offer personalized content. You can choose to accept or decline cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites, such as Google, Facebook, and other external platforms. We are not responsible for the privacy practices or the content of those third-party websites. Please review their privacy policies before engaging with those sites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Any updates will be posted on this page with the "Effective Date" at the top. We encourage you to periodically review this page for the latest information.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: marketing@trydigitaldynamics.com

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit certain web pages. We use cookies to help enhance your experience, analyze site performance, and deliver personalized content.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Track user behavior to help us improve site performance and usability.
• Marketing Cookies: Used to deliver relevant ads to users.

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our website. For further information, visit www.allaboutcookies.org.